Skip to content
NM

Resume

Education

  • May 2026

    Ann Arbor, MI

    University of Michigan

    BSI User Experience Research and Design, BBA (Minor), Entrepreneurship (Minor)

    • GPA: 3.88/4.00
    • Honors Designation (2023, 2024, 2025, 2026); Entrepreneurship Leadership Program (2024, 2025)

Relevant coursework

Human-Computer Interaction, Digital Product Design, Object-Oriented Programming, AI Native Design

Experience

  • July 2024 to Sept 2024, July 2026 to Present

    Redwood Shores, CA

    Oracle

    Product Manager

    • Served as outbound voice of the customer PM across Adoption, CX, UX teams, reintegrating UXR methods into agentic AI workflows and translating research into product requirements that cut issue detection and root-cause analysis time 44%.
    • Drove product analysis by synthesizing behavioral data from 7 A/B tests and 10,000+ Oracle Cloud implementations, translating qualitative and quantitative usage patterns into a re-architected notification system for Cloud Success Navigator.
    • Led the cross-functional redesign of AI Success Navigator, uncovering unmet stakeholder pain points through direct customer research and shipping personalized widgets that cut navigation time to Agents and Skills by 30%.
    • Defined and tracked OKR/KPI metrics for a streamlined CSM dashboard, achieving 100% stakeholder approval in user testing while driving end-to-end launch enablement across a B2B enterprise design initiative.
  • June 2025 to August 2025

    New York City, NY

    PricewaterhouseCoopers (PwC)

    Management Consulting Intern

    • Scaled AI training data, sanitized 24+ documents, leading data privacy compliance, reducing irrelevant AI outputs by 30%.
    • Defined conversational architecture and evaluation frameworks for internal AI PM model, developing 3 core user personas, mapping success metrics and pain points, managing end-to-end product design across a cross-functional stakeholder group.
    • Built executive-ready GTM strategy for a 4M+ member healthcare tech transformation, translating AI capability constraints and edge cases into actionable business guidance with new AI project management tool.
  • April 2023 to September 2024

    McLean, VA

    TapstaAI-native Fintech Startup

    Founding Product Manager

    • Owned end-to-end product strategy for an AI-native fintech startup, scaling the platform from 0-to-1 through Series A valuation.
    • Designed 96 high-fidelity Figma prototypes, establishing information architecture and AI-assisted personalization models for deal discovery and relevance, as scoped against full GTM delivery requirements.
    • Leveraged AI for product development: used AI-assisted tools to accelerate wireframe generation, user interview synthesis, accessibility optimization, then applied creative direction to ensure distinctive outputs.
  • April 2024 to January 2025

    San Francisco, CA

    Lume HealthStartup

    Product Designer

    • Translated complex biomedical technical data into intuitive cross-device visual systems for multiple audiences, boosting user comprehension and engagement for a health tech wearable and iOS-based app (10K+ downloads) by 40%.
    • Shipped a cross-platform website, tripling traffic, instrumenting onboarding performance and engagement post-launch.
  • October 2023 to January 2024

    Ann Arbor, MI

    SoFi

    User Experience (UX) Research Intern

    • Led customer research to optimize app onboarding flows by 20%, identifying friction points and shaping product messaging across Invest and Bank sectors.
    • Created the first cross-functional heuristic scorecard, standardizing design research and evaluation process across teams.

Project Experience & Leadership

  • January 2023 to May 2026

    Spark Social Impact Consulting

    President, Project Lead

    • Led client-facing consulting engagements, managing team deliverables and establishing long-term partnership with Invest Detroit.
    • Conducted deep-dive audits of clients’ POS platforms, synthesizing user journeys into technical requirements, translating user pains into actionable UX and SEO redesigns delivered by my team for 3 small business clients.
  • August 2025 to May 2026

    Survey of Consumers

    Product Designer

    • Redesigned data-heavy economic sentiment website used by Wall Street from problem definition to shipped prototypes, validated 2 rounds of 8 usability tests, using AI to surface edge cases, draft PRDs, accelerate component and design system work.

Technical Skills

Design/Research

UX Research, A/B Testing, AI Product Strategy, Figma, Prompt Engineering, AI Model Evaluation

Technical

Python, Claude Code, Codex, Conversational AI, Model Evaluation, GTM Strategy, B2B enterprise SaaS

Ask Me About

Books (high fantasy, philosophy, historical), AI x design systems, Disruption in design, Studio Ghibli films, Maximalism